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Wednesday, March 19, 2008

www.CellPlanDepot.com

What is CellPlanDepot.com ? Cellplandepot.com is a virtual meeting place for people looking to get out of their cell phone contract "Plan Droppers" and those looking to takeover a contract "Plan Seekers". This service adds value to cell phone service agreement holders as it satisfies their need to break a contract and avoid the steep early termination fee. Those who takeover a plan will receive numerous incentives such as cash, free cell phones and accessories, and avoid activations fees through the simple transfer process. It is a win-win process as both Plan Seekers and Plan Droppers save money through this innovative service.

www.CellPlanDepot.com

Sunday, March 25, 2007

How to get a free cell and free calling features.

Over the years, I’ve worked at many call centers for different wireless telephone companies (I won't name them but they’re in Canada) as a customer service agent and sales representant. The more I advance in the company, the more I become familiar with the products and how to deal with the customers. One thing you have to learn is that the Customer is ALWAYS right no matter what! So based on this knowledge, you can already do a lot, but knowing the real secret behind the way big telecommunication companies work and handle their clients gives you much more power in a negotiation conversation with an agent. Of course, you need experience in knowing the right argument and knowing when to use it but all of that comes with practice. The secret to get anything you desire (or almost anything, let's be realistic) from the cellular phone companies is cancellation. The trick is so easy that anyone can do it, even if you have a contract.

If you have a contract of 1 or 2 years, you're good to do it but if you JUST signed a contract with the company, you will have to wait at least 6 months unless you just took a contract and they did not offer anything with it, then you can call and complain. Basically, everyone is allowed to ONE upgrade per year (for a free new cell phone) and sometime "if you have been a good customer" they will let it slide for 6 to 8 month of usage for the free phone. It always depends on the agent you’re talking with (good or bad mood makes a difference).

If you do NOT have a contract, they will gladly give you what you desire but with the condition of taking a contract. Usually they give you a 2 year or a 3 year contract. Don't be afraid of a 3 year contract because most of the companies have a cancellation ceiling of 200$. Before you do anything, make sure the companies that you’re dealing with has a ceiling, because if they don't, they will calculate every remaining months of your contract and the bill can come up to around 700$. So make sure they have a price ceiling and you’re golden! Like I mentioned earlier, don't be afraid of the 3 year contract because what most people tend to do is, when they have 2 years remaining on their contract, they call for a new phone, or a huge discount or free phone, then the agent will have to give the customer a NEW 3 CONTRACT. Don’t get fooled. You will only get 1 additional year on the contract; they will NEVER add up both contracts (old and new one) together to give you a total of a contract of 5 years. If they ever do (which seems impossible to me but you never know) they will tell you about it, but it's always a good idea to ask.

The way to get a free phone and free features - It is very simple but you must do everything step by step. Call to the customer service of your cell phone company and ask for the department of cancellation. They will usually ask why and THEY will try assist you. DO NOT let the customer service agents get involved in the cancellation process because you can loose a LOT of time with them because at the end, they will have to redirect you to the cancellation department or they will offer you something good....but not good enough. Don't forget, your intentions are not to cancel your account but to make them think that you will be canceling your contract with the company. If they really push it and insist on helping you, just say that you’re going to cancel no matter what OR that you have problems with everything and that you’re switching to their competitor. They would usually transfer you right away to the cancellation department, which is also called Retention department. Just make sure that they know tha you’re going to cancel you’re contract and that they can't do anything to help you. Once the retention agent gets on the line and asks what’s going on, complain about the following things in a very calm and polite way.

- Reception (complain that your cell phone never gets antenna)

-Price (complain about the high price that your paying)

-Cell Phone (complain that your cell phone is almost dead or that it doesn’t work at all)

-Customer service (complain that you have waited half an hour on the phone for an agent to pick up)

So what I usually do is start by saying "yes well I have lots of problems with this phone, every time I make a call, it always cuts and I have to call back all the time, I can hardly receive calls and when I do, either the line cuts or the phone dies on me (blaming the "broken" cell phone and the wireless reception). I also find I pay to much for this phone and I can't really afford this, Company X (find a competitor’s name) is giving me much more minutes and cheaper calling features than you, that's why I’m going with them and I want to cancel my account. I'm already in a bad mood because I had to wait a half hour before I could speak to someone so please cancel my account." After saying all that, in a very polite and mature way, they would try to offer you something MUCH better at a cheaper price and with a free phone. That is their job, TO KEEP YOU WITH THEM! So they have to find the best possible offer for your needs in order to keep you. They have to negotiate with you before they actually cancel your account. And if they ever say that they’re going to process your cancellation, hang up right away and call back another retention agent because they are not allowed to cancel your account without keeping you on the phone with them until you confirm that you agree for the cancellation. And when you call back, if they ask, just say that the line got cut because of your "broken" phone.

You can do this every couple of months for the cheaper or possibly free calling features (an example would be free voicemail or free caller ID or even a cheaper bundle) and you can do it once a year for a free cellular phone. Sometime you can call after 6 to 8 months to see if the agent will give it to you. I personally pay 25$ a month for 250 minutes in the day time, unlimited after 6pm and weekends, free caller display, free voicemail and 125 free text messages, unlimited calls between people in the same company, 100 minutes long distance calls in Canada and a free phone every year. All I’m missing is unlimited incoming calls, but that’s my next target. But keep in mind that I did not get all that from only one call, it’s usually one (free/cheap) item per call...maybe two if you’re lucky.

So if we recap, the customer is ALWAYS right, complaining as much as possible about the product is good as long as you stay polite and kind. Make sure you complain about what you want to upgrade or get for free. And always sound serious about your cancellation and your interest for their competitor’s products. But, if the agent tries to go with the cancellation, just hang up and try to get a new retention agent. And you shouldn’t feel bad thinking that you’re abusing them because if you think about it, they are overcharging everything. It doesn’t cost them anything if you talk 24/7 on your wireless phone, so why should they charge you incredible amounts of money for every extra minutes used. Think about that. The retention agents are paid for that and it doesn’t hurt to know a secret way of getting things for free.

Good luck and enjoy!

Saturday, March 24, 2007

How to become a expert at poker

Here is how to become the best poker player possible, Go on Poker Tips N Strategies and read the different subjects. If you go trough the whole site and don't learn anything, well you might already be an expert and could help give some extra tips! Please don't forget to leave a comment and enjoy!

Sunday, March 4, 2007

Finally able to download from YouTube!

There's finally a way to download from YouTube and other sites that usually don't give us access to the downloads. Now you might say that you tryed many things to get your favorite video clips but they usually stay encrypted and un-watchable. Or that they just don't give you access (membership needed) and you have to spend countless hours searching what you're looking for to find a site that offers you a free download of your favorite video. I FOUND THE SOLUTION!

A new site just came out with a great way to get what you want. It's called HeyWatch . The way this site works is very easy and really fast. All you have to do is copy the URL (the link on top of the page, ex: http://youtube.com/watch?v=j8Uht3DnbOQ) in HeyWatch. Of course that you have to create an account and that you have a limit of 5 to 10 free. Encodes is what you need to do so you can keep the video clips from your chosen sites. Just go on HeyWatch.com and follow the step by step on how to use the encodes.

Enjoy!

New google SMS!!

Nice nice nice!! Google just came out with Google SMS Beta and it's completly free!

If you don't understand what it means, don’t worry. It's very simple. When you send a text message question at GOOGL (46645), you will immediately get a reply from Google with the answer. It’s that simple! For the time being, it only works in the United States and in Canada since Google only came out with the beta version.

Are you wondering how to ask type the correct question to get the right answer? Well, there are different ways to ask the question and still get the answer that you’re looking for.

These are the ways to accuratly find your answer:

- If you’re looking up for a business: you have to write the name of the business and its geographic location (the name of the city)

Example: Pizza Hut Montreal

Blockbuster Montreal

- If you’re looking for driving directions: use any of the following combinations to get the best results.

Address + postal code

Address + city + province

City + province

City (for major metropolis)

Postal code

Airport code (e.g., YVR for Vancouver Airport)

Example: Montreal TO Toronto

1234 elm h3r8g4 TO Quebec

Don’t forget to insert “to” between the start location and the desired destination.

- If you’re looking for the Showtime of a movie that's currently playing at the theatres, simply enter the title of the movie followed by your location (a postal code or city and province).

For a listing of theatres near you and the Showtimes of their top movies, enter 'movie: theatres' or 'movie: Showtime’s' followed by your location.

For a listing of movies playing near you and their theatre location, enter 'movie: movies' or 'movie: films' followed by your location.

For movie details such as running time, genre, movie rating, and critics' rating, simply enter the movie title.

Get local listings in addition to your movie Showtime’s when you type 'theatres' or 'films' followed by your location.

Example: the matrix Montreal

the matrix h3j9f8

- Looking for Questions and answers? With Q&A you can get information on authors, inventors, population and more.

India population

Mark Twain's real name

Who wrote hamlet

- Find definitions: You can use Google SMS to find definitions for a word or phrase on the Web:

Enter 'define' followed by the word or phrase

Or use the shortcut 'D' before the search terms

Google SMS is not case sensitive, so 'D' and 'd' are the same

Example: define martial arts

D algebra

- Search the web: you can find web results by including 'G' before the search term.

Sample queries:

G population San Francisco

g hubble telescope

g thanksgiving day parade

- Translations: Translate a word or simple phrase to any of the following languages French, German, Italian, Portuguese, and Spanish from or to English.

Enter 'translate' or the shortcut 'T' followed by the language you want to translate to e.g., 'to french' and the word or simple expression that you want translated

You can also specify the language that you are translating from e.g., 'translate from english to german hello'

example: translate goodbye to Spanish

translate bonjour from French to English

Don't forget the number to message is GOOGL (46645).

Google is not charging any fees presently for the use of this service. But, maybe, someday, this service won’t be free of charge anymore. We still don't know when but I'll try to post when they do. For the time being, your service provider will charge you for each text message sent. It depends if you have a monthly plan that allows you free text messages or if you pay as you go. So make sure that you know if you have a SMS bundle or you get charged for each message sent.

Here is the actual website where you can find all the information www.google.com/sms

Enjoy!